At Outpave, we're committed to helping businesses streamline their finances. To further elevate the customer experience, we recently partnered with Visa to enrich transaction data using the Visa Merchant Search API—a game-changer in expense management.
The Opportunity
For many businesses, inconsistent merchant data creates challenges in reviewing and validating transactions. Typos, outdated information, and human error made it harder to detect potential fraud and track expenses, leading to confusion and a spike in customer service inquiries.
The Solution
By integrating Visa Merchant Search API, we transformed how our customers manage their finances:
- Enhanced Data Clarity: We now provide detailed merchant information, including names, addresses, phone numbers, and URLs, ensuring transaction data is accurate and easy to understand.
- Fraud Prevention: With enriched merchant attributes, businesses can set merchant-specific spending controls, reducing the risk of unauthorized purchases.
- Real-Time Insights: Improved transaction workflows now empower customers to independently review expenses and make faster decisions.
The Results
This partnership has delivered measurable results:
- 95% of transactions are now validated without manual intervention.
- 80% of transactions include complete merchant attributes, such as logos and URLs.
- Reduced customer service costs by minimizing disputes and inquiries.
What's Next
We’re working with Visa to explore new features, like merchant data autofill for faster invoicing. Our goal is to continue driving innovation while giving our customers the tools they need to take full control of their business finances.
At Outpave, our mission is to modernize finances for the next generation and by partnering with Visa, we are able to deliver more automations that make that mission a reality. Here's a link to the full article - Visa Merchant Search case study.
Want to learn more about how we’re improving the financial workflows for trade and construction businesses? Visit us at Outpave.
